All bookings made with wonderlandb2b are subject to the following terms and conditions. Since you’ll be bound by these conditions once the agreement comes into force, we request you to carefully read and understand them. wonderlandb2b reserves the complete right to alter, add, or delete any of these terms and conditions without any prior notice, and such changes naturally apply to you upon booking a tour or package with us. Failure in adhering to our T&C might result in termination of services and deactivation of your account with www.wonderlandb2b.com
A price mentioned in our website or brochure vary as per the services, In Case of Hotel they will be Per Room Per Night which does not include TOURISM DIRHAM (It is to be paid by the guest directly at the hotel), In Case of tours it is based on per person with SIC (Seat in Coach) basis and will be shown with the total number of the guest if searched via private basis. It is non-inclusive of any kind of payment done from the part of customers, in the form of visa fee, room charges and tips to drivers or guides. In addition, changes in pricing may occur in the event of any additional expense incurred by your transport or accommodation service provider. All the third party attractions and products must not be sold individually at rates lower than their gate prices. The discounts can be given only if in combination with other products and under no circumstances its featured rates must be less than the attraction's gate price
Upon choosing your preferred tour service or holiday package, you can make your payment via a valid credit card/Debit card, such as American Express, Discover, MasterCard, Diners, or Visa. Depending on the package, you may be entailed to make full payment.
As soon as you make the payment, we’ll send you a confirmation email, along with a unique booking reference number and voucher. Since it is deemed as a proof of payment, we advise you to take a print out of the voucher.
The Guest Refund Policy is meant to support guests in the event they suffer any travel issue. It is applicable to all guests who make a tour reservation through wonderlandb2b website. However, this will be in accordance with the terms stated on your tour booking voucher. While we’ll do everything possible to refund the amount if you need to cancel a tour or package booked through the Wonder Land B2B, it is vital to note that we’re subject to different set of policies when it comes to private contract. It is, therefore, not viable for us to guarantee the same refund procedure or policies for all tours and services listed on wonderlandb2b website. Accordingly, the following policies apply for:
Your ability to amend or cancel a tour booking made through wonderlandb2b is determined by the respective tour’s terms and conditions or third party suppliers’ cancellation policies. Accordingly, depending on the tour type, there are instances in which you may not be able to make an amendment / cancellation of your tour booking or will have to abide by certain conditions for the same.